Privacy Policy

Effective Date: 11/07/2025

Last Updated: 11/07/2025

Welcome to SVOS India. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data through our website (https://www.svos-india.com/) and our mobile Android application.

Information We Collect

We may collect the following types of information when you use our services:

a. Personal Information

• Name
• Phone number
• Email address
• Location data (if allowed)
• Service preferences
• Billing and payment details

b. Technical Information

• IP address
• Device type and ID
• Browser type
• Operating system
• App usage data

c. Third-party Login (if applicable)

• If you sign up via Google, Facebook, or other services, we may collect the basic public profile and email associated with that account.

2. How We Use Your Information

We use your information to:

• Provide and manage services you request
• Book and schedule appointments or services
• Send notifications and updates
• Improve user experience
• Process payments securely
• Respond to inquiries and support requests
• Comply with legal requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Third-party service providers to fulfill your service requests
• Payment gateways for processing payments
• Legal authorities if required under law or to protect our rights
• Analytics tools (e.g., Google Analytics) to understand usage patterns

All shared information is limited to the purpose and governed by confidentiality agreements.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze website traffic

You can disable cookies via your browser settings, but some features may not work correctly.

5. Android App Permissions

Our Android app may request access to:

• Location (for service availability and nearby providers)
• Camera and Photos (for profile or document upload)
• Storage (to cache service data and allow offline use)
• Phone (for direct calling from the app)

We only access these permissions to provide better service and do not misuse your device data.

6. Data Security

We implement strong security practices including:

• SSL encryption
• Secure database storage
• Access control within our company
• Regular audits and vulnerability checks

However, no method is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:

• Access or update your personal data
• Delete your account
• Opt-out of marketing communications
• Withdraw consent for data usage (where applicable)

To exercise these rights, contact us at 95244 37358

8. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

9. External Links

Our website and app may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

SVOS India

Email: [Insert Official Email]

Website: https://www.svos-india.com/

Phone: 95244 37358